New Trends Shop

Return & Refund Policy


Due to the nature of most products sold on our website, we are not able to accept any returns. All items sold are final sale.

If the items were damaged in transit, please contact us asap using our contact us form. Our team will evaluate each case individually to determine if refund will be provided.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us

Need help?

Contact us for questions related to refunds and returns.